ASK  MARY                 

Last updated: November 19, 2025

Welcome to Ask Mary (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, www.askmary.org (“Website”), and all related services, including purchasing products, browsing, and interacting with our content. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of the Website.

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1. General Information
Ask Mary is an online store offering a variety of products across multiple genres. The Website is operated from New Zealand and subject to New Zealand laws. We reserve the right to modify or update these Terms without prior notice. Changes take effect from the date of publication on this page.

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2. Eligibility
To use this Website, you must:

Be at least 16 years old or have parental/guardian consent.

Provide accurate and complete information when creating an account or placing an order.

Use the Website only for lawful purposes.

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3. Accounts and Registration
To make purchases, you may be required to create an account. You are responsible for safeguarding your login credentials and for all activities conducted under your account. Notify us immediately if you suspect unauthorized use of your account.

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4. Products and Availability
All products, descriptions, and prices on the Website are subject to change without notice. We strive to ensure all information is accurate, but errors may occur. In the event of an incorrect price or availability status, we may cancel or correct your order and contact you regarding adjustments.

We reserve the right to:

Limit quantities available for purchase.

Refuse or cancel orders that appear to be fraudulent or atypical.

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5. Pricing and Payment
All prices are listed in New Zealand Dollars (NZD) and include Goods and Services Tax (GST) unless otherwise stated. We accept payment via major credit/debit cards and supported online payment methods.

By submitting an order, you authorize us to charge your provided payment method for the full purchase amount (including taxes and shipping fees). If payment fails, we may suspend or cancel your order.

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6. Shipping and Delivery
Delivery times are estimates only and subject to courier availability and location. We are not liable for delays beyond our control. Risk of loss passes to you upon shipment.

For more details, please refer to our Shipping Policy.

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7. Returns and Refunds
We accept return requests within 14 days of delivery for items that are defective, damaged, or incorrect. Returned items must be unused and in their original packaging. Refunds will be processed to the original payment method.

Please review our Returns Policy for full guidelines.

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8. Intellectual Property
All content on the Website, including text, images, logos, graphics, and software, is the property of Ask Mary or its licensors and is protected by copyright and trademark laws. You may not reproduce, modify, or distribute any material from the Website without prior written consent.

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9. User Conduct
You agree not to:

Use the Website for unlawful or fraudulent purposes.

Upload or transmit harmful code or spam.

Interfere with the security or functionality of the Website.

Resell, scrape, or misuse the Website or its content.

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10. Privacy
We collect and process personal data in accordance with our Privacy Policy, which outlines how your information is used, stored, and protected. By using the Website, you consent to data handling practices described in that policy.

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11. Third-Party Links
Our Website may include links to external sites for informational or promotional purposes. We do not control these sites and are not responsible for their content, privacy policies, or availability.

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12. Disclaimer of Warranties
The Website and products are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding quality, accuracy, reliability, or suitability for a particular purpose.

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13. Limitation of Liability
To the fullest extent permitted by law, Ask Mary and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Website or products.

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14. Indemnification
You agree to indemnify and hold harmless Ask Mary, its employees, partners, and affiliates from any claims, damages, losses, or expenses (including legal fees) related to your use of the Website, misuse of content, or breach of these Terms.

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15. Governing Law
These Terms are governed by the laws of New Zealand. Any disputes shall be resolved exclusively in the courts of New Zealand.

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16. Termination
We reserve the right to terminate or suspend your access to the Website at any time, without notice, if you violate these Terms or engage in unlawful activity.

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17. Contact Information
If you have any questions regarding these Terms, please contact us at:

Email: mary.attitude@xtra.co.nz
Website: www.askmary.org

707/2 Beach Road, Auckland Central