ASK  MARY                 

Last updated: November 19, 2025

This Privacy Policy explains how Ask Mary (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit or make a purchase through www.askmary.org (“Website”). By using our Website, you agree to the terms of this Privacy Policy.

​

1. Information We Collect
We collect information to provide, improve, and personalize your experience. The types of information we may collect include:

a. Personal Information:

Name, email address, phone number, billing and shipping address.

Payment information (processed securely via third-party providers; we do not store your credit card details).

Account login credentials (if you create an account).

b. Non-Personal Information:

Browser type, operating system, device details.

IP address, geolocation (approximate).

Website usage data, such as pages visited, time spent, and referring URLs.

c. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience, remember preferences, and collect analytics. You can manage or disable cookies in your browser settings, but some features may not function properly.

​

2. How We Use Your Information
We use the collected information for the following purposes:

To process and fulfill orders, including payment and delivery.

To communicate with you regarding orders, updates, and customer service.

To improve our products, services, and user experience.

To send promotional emails or newsletters (only if you have opted in).

To detect, prevent, and address fraudulent activity or security issues.

To comply with legal obligations and enforce our Terms and Conditions.

​

3. Sharing Your Information
We do not sell or rent your information to third parties. However, we may share limited data with:

Service providers (such as payment processors, shipping partners, and analytics providers) who help operate our business.

Legal authorities if required by law or to protect our rights and property.

Business partners or successors in case of a merger, acquisition, or business restructuring.

All partners are contractually required to protect your information and use it only for authorized purposes.

​

4. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Payment transactions are encrypted via secure SSL/TLS technology. While we strive to safeguard personal data, no internet transmission or storage method is completely secure, and we cannot guarantee absolute security.

​

5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements. Once data is no longer required, it is securely deleted or anonymized.

​

6. Your Rights
Under the New Zealand Privacy Act 2020 and other applicable laws, you have the right to:

Access and request a copy of your personal information.

Correct or update inaccurate or incomplete data.

Withdraw consent for marketing communications.

Request deletion of your personal data, where legally permissible.

To exercise these rights, contact us at support@askmary.org. We may require verification of identity before fulfilling your request.

​

7. International Data Transfers
If you access our Website from outside New Zealand, please note that your data may be processed and stored in New Zealand or other countries where our service providers operate. By submitting your information, you consent to such transfers in accordance with this policy.

​

8. Email and Marketing Preferences
You can opt out of promotional emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly. Transactional or service-related messages (such as order confirmations) will still be sent when necessary.

​

9. Children’s Privacy
Our Website is not intended for children under 16 years old. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us to remove it.

​

10. Links to Other Websites
Our Website may include links to third-party websites. We are not responsible for their content, privacy practices, or security policies. Please review each site’s privacy notice before sharing personal data.

​

11. Updates to This Policy
We may revise this Privacy Policy at any time. The updated version will be posted with a new “Last updated” date. Continued use of the Website indicates acceptance of the revised policy.

​

12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

​

Email: mary.attitude@xtra.co.nz
Website: www.askmary.org

707/2 Beach Road, Auckland Central

​